Terms & Conditions
Thank You for visiting www.farahkhanfinejewellery.com (the "Website"), which is provided by Farah Khan Fine Jewellery Pvt. Ltd. and its affiliated companies.
By using the Website, You agree to be bound by our Terms and Conditions, and acknowledge that any other agreements between us are hereby superseded with respect to the subject matter of these Terms and Conditions. If You do not agree to and accept these Terms and Conditions, You are not authorized to use the Website, and You must exit the Website.
We may revise these Terms and Conditions from time to time and without notice. The revised Terms and Conditions will take effect as of the date of posting. You are bound by any such revisions and, therefore, You should visit this page periodically to review the current Terms and Conditions. For Your convenience, the date of the last update to the Terms and Conditions appears at the bottom of this document.
Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 are not eligible to use the Website. If Your age is below 18 years You are prohibited to use/purchase/contract from/ with this website.
In case if any Indian states prohibit direct sale of merchandise from other states and require special documentation to effect such a sale without dual taxation, if we receive an order from such states or to be delivered to such states under such circumstances we retain the right to accept or reject the order.
Those who choose to access this Website from outside India are responsible for compliance with local laws if and to the extent local laws are applicable.
Ownership of Content, Copyright and Trademarks
Farah Khan Ali reserves all intellectual property rights in all text, designs, products, processes, technology, content and other materials, which appear on this Website. Access of this Website does not authorise to use any name, logo or mark in any manner.
Our Website provides information about our company and the products and services we offer. The Website and all of its content, including, without limitation, all text, images, photographs, illustrations, icons, video clips, audio clips, written and other materials (collectively, the "Content") is owned and copyrighted by Farah Khan Ali and is licensed to us. The trademarks of others that are referenced in this Website are used for identification purposes only. Except as provided in these Terms and Conditions, Your use of any Content or trademarks without the written permission of the relevant Content or trademark owner is strictly prohibited. We will aggressively enforce our intellectual property rights to the fullest extent of the law, which may include seeking criminal prosecution. Nothing contained in this Website should be construed as granting by implication, estoppel, or otherwise, any license or right to use any trademarks displayed on this Site without our prior written permission.
Limited Right to Use This Website
You may access the Content solely for Your non-commercial, personal use, provided that You do not modify, delete or change any copyright, trademark, or other proprietary notices on or relating to the Content. No licenses or rights in the Content, expressed or implied, are granted by these Terms and Conditions, which rights are hereby reserved. Any use of this website or its contents, including copying or storing it in whole or part without the permission of Farah Khan Fine Jewellery Pvt. Ltd. is prohibited.
Except as set forth above, You may not sell, reproduce, distribute, modify, copy, transmit, display, reuse, reproduce, publish, license, create derivative works from or based on, transfer, sell, publicly perform, report or otherwise use Content without Farah Khan Ali's prior written permission. Publishing or reproducing includes any uploading, downloading or accessing information on this Website onto the internet or any other local or international computer system.
To a limited extent You are permitted to post or upload information or data to the Website. However, You are prohibited from using the Website to post or transmit an infringing, threatening, false, misleading, abusive, harassing, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offence, give rise to a civil liability, violate any law or otherwise violate the rights of any person or company.
You are prohibited from using the Website to advertise or perform any commercial solicitation.
If You violate any of these terms, Your permission to use this Website and the Content will automatically terminate and You must immediately destroy any and all copies You have made of the Content.
Some products that we sell may appear smaller or larger than their image displayed on the Website. The colour and size of the display of a product may vary depending on the type of computer monitor You use and its settings.
Product Pricing for on-line purchases from this Website
Prices throughout the Website are quoted in Indian Rupees (INR). Product prices exclude VAT (Value Added Tax) / CST, packing and shipping charges. These taxes, charges and/or cess shall be added to the Product prices at the time of payment processing through our online payment gateway. Our prices are subject to change without notice. We do not negotiate prices on products we offer through the Website. We use our best efforts to ensure that the information on the Website and the price of our products are displayed accurately. However, some system or typographical errors may occur. We reserve the right to correct any and all errors on our Website, including pricing errors. We do not honour inaccurate or erroneous prices. If You have any questions, please contact us at +91-22-66149090/9099 or firstname.lastname@example.org. We apologize for any inconvenience this may cause.
All products and information displayed on the Website constitute an invitation to offer. Your order for purchase constitutes Your offer which shall be subject to the Terms and Conditions as listed herein. We reserve the right to accept or reject Your offer in part or full.
No act or omission of Farah Khan Fine Jewellery Pvt. Ltd. prior to the actual dispatch of the product(s) ordered will constitute acceptance of Your offer. If You have provided us with Your email address, we will notify You by email as soon as possible to confirm dispatch and therefore acceptance of the order.
We have made every effort to display as accurately as possible the colours and sizes of our products that appear on the Website. However, as the actual colours You see will depend on Your monitor. We cannot guarantee that Your monitor’s display of any colour will accurately reflect the colour of the product on delivery.
We accept payment for orders only in INR and USD. We accept payment by MasterCard, Visa and American Express. If You choose to pay for an item using a payment card with a foreign currency denominated account, the account will still be taken in INR and USD at the conversion rate applied by the relevant payment scheme at the time of processing Your order. However, we cannot guarantee the security of data which You send us by email. Please do not send us payment information using email.
In case of international credit cards, the transaction amount will be converted to INR before the payment is accepted. Currency conversion charges may apply based on Your credit card policy.
Delivery / Shipping Policy
We strive to deliver accurately in good condition and within a reasonable time period. We currently deliver to select cities across India. Currently, each order may be shipped only to a single destination address. If You wish to ship products to different addresses, you shall need to make multiple orders.
Please note that the below delivery information applies only to orders placed online through the Website. We cannot ship our products to P.O. Boxes. These items will be sent /shipped to a street address.
Your obligations shall include:
1. To provide true, accurate, current and complete information about yourself at the time of registering with the Website.
2. To maintain and promptly update any change, if any, in your information, to keep it true, accurate, current and complete. If You provide any information that is untrue, inaccurate, incomplete, or not current then we have the right to reject Your order and refuse to provide You with access to the Website.
We cannot guarantee accurate delivery dates but only provide You an approximate delivery date for your purchase and depending on the order You place. Normally, we endeavour to deliver an order within thirty (30) days from the date of order. This is subject to goods being in stock and payment authorization. However, we shall not be liable for any delay in delivery and make best efforts to deliver You the order at the earliest. If in the unlikely event, we are unable to deliver Your order within the specified time period, we will cancel your order and send you an email informing you about the same. In such cases, your payment against the cancelled order shall be refunded to your card account.
Please note that You will be required to keep a photo-id proof handy at the time of delivery.
We deliver via FedEx or a comparable delivery service for international shipping and Sequel Logistics for domestic shipping for tracking purposes. International shipping rates are calculated based on a number of factors including desired service level (standard/express), number of items You are purchasing, the weight of the item, and the destination country/region. International shipping will be calculated during checkout by FedEx or a comparable delivery service provider.
Farah Khan Fine Jewellery Pvt. Ltd. reserves the right, as its sole discretion, to limit the quantity/ value of the products purchased by You and such restrictions may be applicable to orders placed by the same account, the same credit card, and also to orders that use the same billing and/ or shipping address. We will provide notification to You should such limits be applied. We reserve the right, at our sole discretion, to prohibit sales to any one as we may deem fit.
You are prohibited from violating or attempting to violate the security of this Website, including, without limitation:
1. Accessing data not intended for You or logging onto a server or an account which You are not authorised to access;
2. Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization
3. Attempting to interfere with service to any other user, host or network, including without limitation via means of submitting a virus to the site, overloading, “flooding” , “spamming” , “mail-booming”, or “crashing”;
4. Sending unsolicited email, including promotions and / or advertising of products or services;
Return Policy for on-line purchases from this Website
We hope You are delighted with Your Farah Khan Fine Jewellery merchandise. We do not accept any returns on products once sold through the Website. In the unlikely event that any product You have ordered from us is not received in good condition, is damaged due to the negligence of the courier services, You may return the product unused, and in the same condition as You received it, in its original packaging along with original tags. You shall intimate us of such damage within 1 day by e mailing us at email@example.com and thereafter return the product(s) to us within 2 days for domestic customers using our Sequel Logistics number and 5 days for overseas customers using our FedEx number at our cost. Our courier account numbers will be provided to you via e mail.
Once we receive Your returned product and it is accepted for return, Your replacement product(s) will be processed within a few business days. Upon receiving Your returned product, the item will be reviewed by our Quality Assurance Department. Please note that product(s) showing signs of wear or those that have been altered, resized (by a jeweler other than Farah Khan Fine Jewellery) will not be accepted for replacement. Engraved merchandise may not be returned. All customs and other charges levied will be borne by the customer.
Shipping Your Return Packages
We recommend shipping our products for return via FedEx for international returns or Sequel Logistics for domestic returns for tracking purposes. We also recommend that You buy adequate insurance to cover the purchase price of the shipment. We will not assume responsibility for reimbursement or compensation if a return package is lost, stolen, or mishandled.
These instructions must be followed exactly; failure to do so will prevent the processing of Your return. If You have any questions about our return procedure, please contact us at +91-22-66149090/9099 or email firstname.lastname@example.org
Duty and Taxes, Cess and Levies
All applicable taxes, cess and levies shall be borne by the customer.
Duty (or customs tariffs) is set by the destination country customs authorities and is determined based on a combination of the country of origin or manufacturing of the products being purchased, and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries that our courier services supports. Value Added Tax (VAT) rates are set by the destination country. You will be able to view the guaranteed total amount of applicable duty and tax/VAT for Your order at the time of checkout while placing Your order.
Cancellation or Non-acceptance of order
There may be certain orders that we are unable to accept and are constrained to cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some instance that may result in your ordered being cancelled or refued include limitations on quantities available on purchase, inaccuracies or errors in product or pricing information, or verification before accepting any order. We will inform You if the entire order or any portion of your order is cancelled or rejected or is additional information is required to accept your order. If your order is cancelled after your credit card has been charged, th said amount will be reversed back in your card account.
We are not liable for any delay in the performance or non-performance of any of our obligations hereunder and shall not be liable for any loss or damages caused thereby where the same is occasioned by any cause whatsoever that it beyond our control including but not limited to an act of God, war, civil disturbance, governmental or parliamentary restrictions, prohibitions or enactment’s of any kind, import or export regulations , exchange control regulations or accident or non-availability/ delay in transport.
Disclaimer of Warranties
This Website and all the contents are subject to change and is provided to You "as-is," "where-is," "as available," and with "all faults," and without any warranty of any kind, either expressed or implied, including, without limitation, the implied warranties of merchantibility, satisfactory quality, fitness for a particular purpose, title, non-infringement, availability, or accuracy, reliability and timelessness. Notwithstanding the foregoing, we do not warrant that the site will be error-free or free from viruses or other possible harmful elements. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to You.
Limitation of Liability
Your use of the Website is at Your own risk. Neither Farah Khan Ali, Farah Khan Fine Jewellery Pvt. Ltd. or any of its subsidiaries or affiliates, or any of their respective officers, directors, or agents ("Farah Khan Group") are liable for any loss of use, interruption of business, lost profits or lost data. You agree that none of the Farah Khan Group shall be liable for any indirect, special, incidental, consequential or other damages of any kind, whether based on contract, tort (including negligence), strict product liability or otherwise, even if we have been advised of the possibility of any such damages.
Farah Khan Fine Jewellery Pvt. Ltd. reserves the right to recover the cost of goods, collection charges, damages caused to Farah Khan Fine Jewellery Pvt. Ltd. and legal expenses from persons using the site fraudently. Farah Khan Fine Jewellery Pvt. Ltd. reserves the right to initiate legal proceedings against such persons for fraudulent use of the Website and any other unlawful acts or acts or omissions in breach of these Terms and Conditions.
Third Party Content
This Website may offer You links to other websites that are owned or operated by third parties that are not related to us. Such links are provided for Your convenience only. If You link to any of these sites, You do so at Your own risk. We do not control, and is not responsible for, the content or privacy practices of such sites. The inclusion of any link to such sites does not imply our endorsement of such sites or any products or services available on such sites.
Note to Children
Children who are under age (minors), especially those under the age of 18, should not send any information about themselves or their friends and should not register or make any purchase from the Website. Should we discover or be informed that a child has registered his/her or another child’s personal details, we will delete such information from our records.
We may terminate Your use of the Website for any reason, in our sole discretion, with or without notice to You. You agree that we may modify or discontinue this Website, with or without notice to You, and that we will not be liable to You or any third party as a result of such modification or discontinuation. The provisions of these Terms and Conditions shall survive any such termination.
We make no representation that the content is appropriate or available for use in every country of the world. You are solely responsible for compliance with applicable local laws. Although our products are available in many parts of the world, this Site may describe products that are not available worldwide.
These Terms and Conditions shall be governed by and construed in accordance with the laws of India without regard to its conflict of law provisions. You agree that the courts in Mumbai shall have sole and exclusive jurisdiction over any action at law or in equity arising from Your use of the Website, these Terms and Conditions, or any purchase from this Website and You irrevocably and unconditionally consent and submit to the sole and exclusive jurisdiction of such courts.
Our waiver of a breach of any provision of these Terms and Conditions shall not operate to be interpreted as a waiver of any other or subsequent breach. If any provision of these Terms and Conditions is determined by a court of competent jurisdiction to be prohibited or unenforceable, such provision shall be ineffective to the extent of such prohibition or unenforceability without invalidating any remaining provisions of these Terms and Conditions or rendering such provision unenforceable in any other jurisdiction.
We reserve the right to recover the cost of goods, collection charges, damages caused to Farah Khan Fine Jewellery or any of its subsidiaries or affiliates, or any of their respective officers, directors, or agents and lawyers’ fees from persons using the site fraudulently.
Farah Khan Ali owns the copyright to all the contents of this website, including images. All trademarks and other intellectual property are licensed to us (unless otherwise specified). You shall not copy, reproduce, distribute, republish, download, display, post or transmit any part of the website without written consent from us (except as stated below. While our Website is as accurate as possible, we cannot accept responsibility for any inaccuracies or errors beyond our reasonable control. We cannot guarantee that colours in our images will be rendered correctly on different computer monitors.
You shall not use the Website in any way that will damage it or interrupt its provision. You shall not use the Website to transmit or post any computer viruses. We cannot guarantee that the Website is free from computer viruses, and You should take Your own precautions in this respect. We will try to make sure that the Website is always available. However, this is not always possible, and we are not liable if the Website is unavailable.
We take no responsibility for any loss or damage suffered as a result of our "order online" service, or goods supplied using it, except as required by law, even if we could have foreseen the loss, or the possibility of it was brought to our attention.
Changes to the Site Disclaimer
We reserve the right to change the Website Disclaimer from time to time. If this happens, we will notify You by posting the updated Website Disclaimer on our Website. If You do not wish to be governed by the revised Website Disclaimer, please stop using our Website immediately.
This Website Disclaimer is governed by the law of India and You and we agree to use the Mumbai jurisdiction if there is any dispute between us.
If any part of this Website Disclaimer is found to be invalid by law, the rest of them remain valid and enforceable.
Updated on October 5, 2013.